Patient Experience
Patients reply. Somebody sees it.
Two-way patient SMS, email and direct mail in one shared inbox — every thread carrying the chart it belongs to.
What’s inside
Two-way patient SMS with shared inbox
Assignment, snooze and unread ownership
Email sends with open tracking
Direct-mail campaigns
Birthday and milestone sends
Consent capture and full audit trail
Who lives in it
Front desk, and whoever is covering the inbox.
Before Artemis
A practice mobile phone nobody checks after 4pm.